Privacy and cookie policy respects the privacy of our users and has developed this Privacy Policy to demonstrate our commitment to protecting your privacy. This Privacy Policy is intended to describe to you, as a user of or our services, how this information may be used, to whom it may be shared, and your choices regarding such uses and disclosures.

We encourage you to read this Privacy Policy carefully when using our website. By using our website, you accept the practices described in this Privacy Policy.

If you have any questions about our privacy policy, please refer to the end of this Privacy Policy to find out how to contact us.

The information we collect about you

We may collect personal information that may identify you, such as your name and email address, as well as other information that does not identify you. When you submit personal information through our website, the information may be sent to servers located in countries around the world.

Information you submit

We may collect and store any personal information you enter on our website or provide to us in any other way. This includes identifying information such as your name, address, email address or telephone number. 

Information about others

We may also collect and store personal information about other people that you provide to us. If you use our website to send others (friends, family, colleagues, etc.) information that may be of interest to them through our system, we may store your personal information and the personal information of each such recipient.

The use of cookies and other technologies to collect information

We use various technologies to collect information from your computer and about your activities on our site.

Information is collected automatically. We automatically collect information from your browser when you visit our website. This information includes your IP address, the type and language of your browser, access times, the contents of any cookies that your browser has previously accepted from us (see “Cookies” below), and the address of the relevant Web site.

Cookies. When you visit our website we may assign your computer one or more cookies to facilitate access to our site and to personalise your online experience. Through the use of cookies, we may also automatically collect information about your online activity on our website, such as the web pages you visit, the links you click, and the searches you conduct on our website. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you choose to reject cookies, please note that you may not be able to use the information provided to you on our website.

Other technologies. We may use standard Internet technology, such as web beacons and other similar technologies, to track your use of our Site. We may also include web beacons in promotional [or other] emails or newsletters to determine whether messages have been opened and acted upon. The information we obtain in this way enables us to customize the services we offer to visitors to our website to deliver targeted advertisements and to measure the overall effectiveness of our online advertising, content, programming or other activities.

Information collected by third parties. We may allow third parties, including (but not limited to) service providers, advertising companies and advertising networks, to display advertisements on our website. These companies may use tracking technologies, such as cookies, to collect information about users who view or interact with their advertisements. Our website does not provide any personal information to these third parties. This information allows them to deliver targeted advertisements and measure their effectiveness.

Other websites

There are a number of places on our website where you may click on a link to access other websites which are not governed by this Privacy Policy. For example, if you click on an advertisement or search result on our website, you may be directed to a website that we do not control. These third-party websites may independently solicit and collect information, including personal information, from you and in some cases provide us with information about your activities on those websites. We encourage you to read the privacy statements of all third party websites you visit by clicking on the ‘privacy’ link usually located at the bottom of the web page you visit.

Blogs, message boards, reviews and chats

We can provide areas on our websites where you can post information about yourself and others and communicate with others, as well as publish reviews of products, businesses, contractors, etc. Or upload content (e.g. images, videos, audio files, etc. .). Such postings are subject to our Terms of Use. In addition, such postings may appear on other websites or when you search on the subject of your postings. In addition, whenever you voluntarily disclose personal information on publicly accessible Web pages, this information will be made public and can be collected and used by others. For example, if you post your email address, you may receive unwanted messages. We cannot control who reads your message or what other users may do with the information you voluntarily post, so we encourage you to exercise care and caution with respect to your personal information. Once you have posted, you will not be able to edit or delete such information.

Changes to this Privacy Policy

We will update this Privacy Policy from time to time to reflect changes to our practices and services. We encourage you to check our website from time to time to be aware of any changes to this Privacy Policy or any of our other policies.

How to contact us

If you have any questions about this Privacy Policy or our information practices, or if you would like to request information about our disclosure of personal information to third parties for their direct marketing purposes, please contact us by email at:

Related information:


A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. Cookies can be either session cookies or persistent cookies. A session cookie expires when you close your browser and is used to make it easier for you to navigate our website. A persistent cookie remains on your hard drive for an extended period of time.

For instance, when you access our website, we store your user or member ID and your user or member account name in a cookie on your computer. We may also set a password for you in this cookie if you have indicated that you wish to store your password for automatic login. For security purposes, we will encrypt any user names, passwords or other data associated with user or member accounts that we store in such cookies. In the case of sites and services that do not use a user or member ID, the cookie will contain a unique identifier. We may allow our authorised service providers to use cookies from our website to help us with various activities such as analysis and research into the effectiveness of our website, content and advertising.

You may delete or reject cookies by modifying your browser settings. (Click on ‘Help’ on the toolbar of most browsers for instructions). If you do so, some of the functions and services on our website may not work properly.

We may allow third parties, including advertising companies and ad networks, to display advertisements on our website. These companies may use tracking technologies, such as cookies, to collect information about users who view or interact with their advertisements. Our Web site does not provide any personal information to these third parties, but they may collect information about where you or others using your computer have seen and/or clicked on advertisements they place and may link this information with your subsequent visits to the advertised sites. They may also combine this information with personal information they collect from you. The collection and use of this information is governed by the third party’s privacy policy. 

Web beacons:

Web beacons (also known as clear gifs, pixel tags or web bugs) are tiny graphical images with a unique identifier, similar to the functionality of cookies, and are used to track the online movements of Internet users or to access cookies. Unlike cookies, which are stored on a user’s computer hard drive, web beacons are embedded discreetly in web pages (or email) and are the size of a dot at the end of that sentence.

Web beacons can be used to deliver or link to cookies, count the number of users who have visited particular pages and understand usage patterns. We may also obtain an anonymous identification number if you click through to our website from an online advertisement displayed on a third party website.